Why haven’t I received my free bets?
Make sure to carefully follow the quick and easy steps above in order to activate this offer of Bet £5 and Get £30 in Free Bets. If you feel that you have done this and haven't received your free bets, then feel free to contact Ladbrokes support via email or the Live Chat feature on their website and app.
Does my first bet need to be exactly £5?
In order to activate this offer, your first bet must be at a minimum of £5 exactly on odds of 1/2 or greater. Qualifying bets that are greater than the suggested £5 stake will also count towards this promotion. It must be stated that any bet above the £5 threshold will receive a maximum £20 in Free Bets.
The winnings from my free bets weren’t as much as I expected
During free bets, the free bet stake is not returned, this is common practice with the majority of major bookmakers and is also mentioned in the terms and conditions of this offer.
Can my partner sign up to Ladbrokes and claim the sign-up offer?
Yes, you are allowed more than one Ladbrokes account in a household, providing that it is a partner's or another family member's account. However, it is strictly forbidden for the same person to make multiple accounts.
Can I claim the Ladbrokes sign-up offer more than once?
No, you will not be able to claim Ladbrokes' sign-up offer more than once as you can only claim one per person. However, rest assured that Ladbrokes themselves have many existing customer offers and promotions available throughout their website and app, such as free bets, price boosts, money back specials, best odds guaranteed and more.