William Hill have help menus located on desktop and app versions, with this being located in the top right corner for the desktop, or at the bottom of the menu tab in their app.
Like competitive sites, William Hill have a FAQs section which covers a variety of queries existing or potential customers might have. This has a broad selection of answers but doesn’t cover all aspects.
If a solution can’t be found through the FAQs page, William Hill boasts a 24/7 live chat feature located in the help tab. This directs you to a member of the customer service team who’ll be on hand to answer and questions.
Alternatively, William Hill have a phone number and email address if the issues haven’t or could not be resolved with the other methods. Details for this can be found below:
Phone Number: 0800 085 6296
Overall, William Hill offers multiple different options to assist with any queries you have, and has demonstrated how committed they are to providing an inclusive and excellent customer service.